Listed below are the courses currently available to you. Click a course name to view its Course Summary page. From there you can play the course.

For information about how to contact Skillsoft Support, see the last section of this page.

• Introduction to Work Force Generations (LEAD0231)

• Developing Fundamental Critical Thinking Skills (PD0252)

• How to Work with Arrogant and Duplicitous People (comm_04_a04_bs_enus)

• Business Writing: Know Your Readers and Your Purpose (comm_19_a01_bs_enus)

• Business Writing: How to Write Clearly and Concisely (comm_19_a02_bs_enus)

• Business Writing: Editing and Proofreading (comm_19_a03_bs_enus)

• Business Grammar: Parts of Speech (comm_20_a01_bs_enus)

• Business Grammar: Working with Words (comm_20_a02_bs_enus)

• Business Grammar: The Mechanics of Writing (comm_20_a03_bs_enus)

• Business Grammar: Punctuation (comm_20_a04_bs_enus)

• Business Grammar: Sentence Construction (comm_20_a05_bs_enus)

• Business Grammar: Common Usage Errors (comm_20_a06_bs_enus)

• Interpersonal Communication: Communicating with Confidence (comm_21_a01_bs_enus)

• Interpersonal Communication: Targeting Your Message (comm_21_a02_bs_enus)

• Interpersonal Communication: Listening Essentials (comm_21_a03_bs_enus)

• Interpersonal Communication: Communicating Assertively (comm_21_a04_bs_enus)

• Interpersonal Communication: Being Approachable (comm_21_a05_bs_enus)

• Workplace Conflict: Recognizing and Responding to Conflict (comm_22_a01_bs_enus)

• Workplace Conflict: Strategies for Resolving Conflicts (comm_22_a02_bs_enus)

• Working with Difficult People: Identifying Difficult People (comm_23_a01_bs_enus)

• Working with Difficult People: How to Work with Aggressive People (comm_23_a02_bs_enus)

• Working with Difficult People: How to Work with Negative People (comm_23_a03_bs_enus)

• Working with Difficult People: How to Work with Procrastinators (comm_23_a04_bs_enus)

• Working with Difficult People: How to Work with Manipulative People (comm_23_a05_bs_enus)

• Working with Difficult People: How to Work with Self-serving People (comm_23_a06_bs_enus)

• Working with Difficult People: Dealing with Micromanagers (comm_23_a07_bs_enus)

• Improving Your Emotional Intelligence Skills: Self-awareness and Self-management (comm_25_a02_bs_enus)

• Using Emotional Intelligence on the Job (comm_25_a03_bs_enus)

• Getting Results without Direct Authority: Building Relationships and Credibility (comm_27_a01_bs_enus)

• Listening Essentials: The Basics of Listening (comm_28_a01_bs_enus)

• Listening Essentials: Improving Your Listening Skills (comm_28_a02_bs_enus)

• Giving Feedback (comm_29_a01_bs_enus)

• Giving Constructive Criticism (comm_29_a02_bs_enus)

• Receiving Feedback and Criticism (comm_29_a03_bs_enus)

• Preparing for Effective Business Meetings (comm_32_a01_bs_enus)

• Managing Effective Business Meetings (comm_32_a02_bs_enus)

• Dealing with Common Meeting Problems (comm_32_a03_bs_enus)

• Basic Presentation Skills: Planning a Presentation (comm_33_a01_bs_enus)

• Basic Presentation Skills: Creating a Presentation (comm_33_a02_bs_enus)

• Basic Presentation Skills: Delivering a Presentation (comm_33_a03_bs_enus)

• The Impact of Situation and Style When Communicating with Diplomacy and Tact (comm_34_a01_bs_enus)

• Strategies for Communicating with Tact and Diplomacy (comm_34_a02_bs_enus)

• Delivering a Difficult Message with Diplomacy and Tact (comm_34_a03_bs_enus)

• Defensive Driving Fundamentals (esh_sah_a25_sh_enus)

• Essentials of Interviewing and Hiring: Screening Applicants for Interviewing (hr_06_a01_bs_enus)

• Essentials of Interviewing and Hiring: Preparing to Interview (hr_06_a02_bs_enus)

• Essentials of Interviewing and Hiring: Conducting an Effective Interview (hr_06_a03_bs_enus)

• Essentials of Interviewing and Hiring: Behavioral Interview Techniques (hr_06_a04_bs_enus)

• Essentials of Interviewing and Hiring: Selecting the Right Candidate (hr_06_a05_bs_enus)

• Coaching Performance (lead_01_a06_bs_enus)

• Leadership and Change (lead_01_a07_bs_enus)

• The Model Leader (lead_01_a08_bs_enus)

• Leadership Essentials: Motivating Employees (lead_05_a01_bs_enus)

• Leadership Essentials: Communicating Vision (lead_05_a02_bs_enus)

• Leadership Essentials: Building Your Influence as a Leader (lead_05_a03_bs_enus)

• Leadership Essentials: Leading Business Execution (lead_05_a05_bs_enus)

• Leadership Essentials: Leading Innovation (lead_05_a06_bs_enus)

• Leadership Essentials: Leading Change (lead_05_a07_bs_enus)

• Leadership Essentials: Creating Your Own Leadership Development Plan (lead_05_a08_bs_enus)

• Cross-functional Team Fundamentals (lead_10_a01_bs_enus)

• Key Strategies for Managing Cross-functional Teams (lead_10_a02_bs_enus)

• Managing Internal Dynamics in a Cross-functional Team (lead_10_a03_bs_enus)

• Delegation: the Personal Approach (mgmt_07_a02_bs_enus)

• Managing Change: Understanding Change (mgmt_13_a01_bs_enus)

• Managing Change: Building Positive Support for Change (mgmt_13_a02_bs_enus)

• Managing Change: Dealing with Resistance to Change (mgmt_13_a03_bs_enus)

• Managing Change: Sustaining Organizational Change (mgmt_13_a04_bs_enus)

• Business Coaching: Getting Ready to Coach (mgmt_14_a01_bs_enus)

• Business Coaching: Conducting Coaching Sessions (mgmt_14_a02_bs_enus)

• Business Coaching: Building the Coaching Relationship (mgmt_14_a03_bs_enus)

• Business Coaching: Using Different Coaching Styles (mgmt_14_a04_bs_enus)

• Management Essentials: Directing Others (mgmt_15_a01_bs_enus)

• Management Essentials: Delegating (mgmt_15_a02_bs_enus)

• Management Essentials: Developing Your Direct Reports (mgmt_15_a03_bs_enus)

• Management Essentials: Confronting Difficult Employee Behavior (mgmt_15_a04_bs_enus)

• Management Essentials: Managing a Diverse Team (mgmt_15_a05_bs_enus)

• Management Essentials: Treating Your Direct Reports Fairly (mgmt_15_a06_bs_enus)

• Management Essentials: Caring about Your Direct Reports (mgmt_15_a07_bs_enus)

• First Time Manager: Understanding a Manager's Role (mgmt_16_a01_bs_enus)

• First Time Manager: Challenges (mgmt_16_a02_bs_enus)

• First Time Manager: Meeting Expectations (mgmt_16_a03_bs_enus)

• Performance Appraisal Essentials: Planning for Appraisals (mgmt_17_a01_bs_enus)

• Performance Appraisal Essentials: Conducting Traditional Appraisals (mgmt_17_a02_bs_enus)

• Performance Appraisal Essentials: 360-degree Appraisals (mgmt_17_a03_bs_enus)

• Managing Workforce Generations: Introduction to Cross-generational Employees (mgmt_20_a01_bs_enus)

• Managing Workforce Generations: Working with a Multigenerational Team (mgmt_20_a02_bs_enus)

• Managing Workforce Generations: Working with the 21st-century Generation Mix (mgmt_20_a03_bs_enus)

• Delegation Essentials: An Introduction to Delegating (mgmt_27_a01_bs_enus)

• Delegation Essentials: The Delegation Process (mgmt_27_a02_bs_enus)

• Delegation Essentials: Overcoming Delegation Problems (mgmt_27_a03_bs_enus)

• Essential Mentoring Techniques: Mentoring Fundamentals (mgmt_29_a01_bs_enus)

• Essential Mentoring Techniques: Designing and Initiating Mentoring Programs (mgmt_29_a02_bs_enus)

• Essential Mentoring Techniques: Building and Maintaining Mentoring Relationships (mgmt_29_a03_bs_enus)

• Essential Mentoring Techniques: Evaluating and Ending the Mentoring Program (mgmt_29_a04_bs_enus)

• Using Facilitation Skills as a Manager (mgmt_31_a01_bs_enus)

• Facilitating Collaborative Processes (mgmt_31_a02_bs_enus)

• Challenges of Facilitating (mgmt_31_a03_bs_enus)

• Recognizing and Diagnosing Problem Performance (mgmt_34_a01_bs_enus)

• First Steps for Turning Around a Performance Problem (mgmt_34_a02_bs_enus)

• Using Progressive Discipline to Correct Problem Performance (mgmt_34_a03_bs_enus)

• Preventing Problem Performance (mgmt_34_a04_bs_enus)

• Planning for Performance (mgmt_37_a01_bs_enus)

• Monitoring and Improving Performance (mgmt_37_a02_bs_enus)

• Reviewing and Rewarding Performance (mgmt_37_a03_bs_enus)

• Workbook Settings, Conditional Formatting, and Number Formats in Excel 2010 (mo_aexl_a02_dt_enus)

• Organizing Data and Objects in Excel 2010 (mo_aexl_a03_dt_enus)

• Automating Excel 2010 Tasks Using Macros (mo_aexl_a05_dt_enus)

• PivotTables and PivotCharts in Excel 2010 (mo_aexl_a07_dt_enus)

• PivotTable Filters, Calculations, and PowerPivot (mo_aexl_a08_dt_enus)

• Formatting E-mail and Configuring Message Options in Outlook 2010 (mo_aout_a01_dt_enus)

• Customizing Outlook 2010 and Managing Accounts (mo_aout_a02_dt_enus)

• Managing E-mail with Rules, Automatic Replies, and Alerts in Outlook 2010 (mo_aout_a03_dt_enus)

• Accessing Exchange Remotely and Using Forms in Outlook 2010 (mo_aout_a07_dt_enus)

• Using Advanced Slide Show Tools in PowerPoint 2010 (mo_appt_a01_dt_enus)

• Collaborating and Sharing Presentations in PowerPoint 2010 (mo_appt_a02_dt_enus)

• Getting Started with Excel 2010 (mo_bexl_a01_dt_enus)

• Applying Basic Data Formatting in Excel 2010 (mo_bexl_a02_dt_enus)

• Moving and Getting Around in Excel 2010 (mo_bexl_a03_dt_enus)

• Moving Data and Modifying Worksheets in Excel 2010 (mo_bexl_a04_dt_enus)

• Saving, Sending, and Printing Excel 2010 Workbooks (mo_bexl_a05_dt_enus)

• Using Conditional Formatting, Tables, and Sparklines in Excel 2010 (mo_bexl_a06_dt_enus)

• Reviewing and Protecting Content in Excel 2010 (mo_bexl_a07_dt_enus)

• Using Basic Formulas in Excel 2010 (mo_bexl_a08_dt_enus)

• Using Basic Functions with Excel 2010 (mo_bexl_a09_dt_enus)

• Inserting Basic Charts in Excel 2010 (mo_bexl_a10_dt_enus)

• Getting Started with Outlook 2010 (mo_bout_a01_dt_enus)

• Managing Conversations and Organizing E-mail in Outlook 2010 (mo_bout_a02_dt_enus)

• Managing Attachments, Graphics, Signatures, and Autoreplies in Outlook 2010 (mo_bout_a03_dt_enus)

• Using the Calendar for Appointments, Events, and Meetings in Outlook 2010 (mo_bout_a04_dt_enus)

• Working with Contacts in Outlook 2010 (mo_bout_a07_dt_enus)

• Using the Tasks, Notes, and Journal Features in Outlook 2010 (mo_bout_a08_dt_enus)

• Getting Started with PowerPoint 2010 (mo_bppt_a01_dt_enus)

• Visually Enhancing PowerPoint 2010 Presentations (mo_bppt_a02_dt_enus)

• Adding Images to Presentations in PowerPoint 2010 (mo_bppt_a03_dt_enus)

• Using Multimedia and Animations in PowerPoint 2010 (mo_bppt_a04_dt_enus)

• Working for Your Inner Boss: Personal Accountability (pd_05_a01_bs_enus)

• Diversity on the Job: The Importance of Diversity and the Changing Workplace (pd_07_a01_bs_enus)

• Diversity on the Job: Diversity and You (pd_07_a02_bs_enus)

• Time Management: Analyzing Your Use of Time (pd_11_a01_bs_enus)

• Time Management: Planning and Prioritizing Your Time (pd_11_a02_bs_enus)

• Time Management: Avoiding Time Stealers (pd_11_a03_bs_enus)

• Critical Thinking Essentials: What Is Critical Thinking? (pd_14_a01_bs_enus)

• Critical Thinking Essentials: Applying Critical Thinking Skills (pd_14_a02_bs_enus)

• Leading Teams: Launching a Successful Team (team_03_a01_bs_enus)

• Leading Teams: Establishing Goals, Roles, and Guidelines (team_03_a02_bs_enus)

• Leading Teams: Developing the Team and its Culture (team_03_a03_bs_enus)

• Leading Teams: Building Trust and Commitment (team_03_a04_bs_enus)

• Leading Teams: Fostering Effective Communication and Collaboration (team_03_a05_bs_enus)

• Leading Teams: Motivating and Optimizing Performance (team_03_a06_bs_enus)

• Leading Teams: Dealing with Conflict (team_03_a07_bs_enus)

Supported Browsers

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