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Employee Directory

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Overview

The CAPPS website allows employees to view their organizational profiles, organization charts as well as to search the employee directory. Employees will be able to view the organizational structure based on the reports to relationship defined in CAPPS. The organizational charts do not reflect functional or operating structures. Employees can view public information for the entire enterprise and management.

Step Actions

The step actions for completing a transaction are presented in two ways: Text Only and Screen Samples:

  • Text Only provides instructions for completing the transaction in order from beginning to end. It does not include screen samples.
  • Screen Samples include detailed screen shots to help complete the transaction.

Transactions Covered in this User Guide
  • Search Employee Directory – Search the employee directory quickly from the main page for employees by Name, Job Title, Department or Email or through advanced search by Name, Last Name, Second Last Name, Alternate Character Name, Middle Name, Email, Company, Department, Job Title, Location, Telephone, Phone Extension and Country.
  • View Organizational Chart – View the organizational structure in both a textual and visual format based on the reports to relationship defined in CAPPS.

Key Terms

For a complete glossary of terms, click here: CAPPS Glossary.

  • Company Directory - Allows employees to view organizational profiles, organization charts, and organizational structure based on the reports to relationship.
  • Employee Directory - View public information such as business phone and email information.

Search Employee Directory

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Introduction

The CAPPS website allows you to search the employee directory quickly from the home page for employees by Name, Job Title, Department or Email. There is also an advanced search option that allows for a more defined search of the system.

Step Actions

The step actions for completing a transaction are presented in two ways: Text Only and Screen Samples:

  • Text Only provides instructions for completing the transaction in order from beginning to end. It does not include screen samples.
  • Screen Samples include detailed screen shots to help complete the transaction.

Key Terms

For help with terms used in this User Guide, go to the top of the page. Top of Page

Text Only Step Actions for Searching the Employee Directory

Follow the steps below to perform a search of the employee directory.

 

Steps

 

  1. Find the Employee Directory at the bottom right of the CAPPS home page.

    2.  

  2. Type the Name, Title, Department or email of the person you wish to locate.

    3.  

  3. Click the Search button.

     

    Helpful Hints:

    • If your search is not specific to an individual e.g. you search by last name only, the search results display by Name, Job Title, Department, Telephone, and Email in ascending alphabetical order.
    • If your search is specific to an individual e.g. only one individual exists in the company directory with the name you searched, the search results will display the employee and their manager in Org Chart format.

       

  4. Click the desired employee name to view company profile.

Searching the Employee Directory

Follow the steps below to perform a search of the employee directory.

 

Steps

 

Image of the employee directory from the CAPPS Home page with a highlighted box around the search field and the search button.

 

  1. Find the Employee Directory at the bottom right of the CAPPS home page.

    2.  

  2. Type the Name, Title, Department or email of the person you wish to locate.

    3.  

  3. Click the Search button.

     

    Helpful Hints:

Image of the employee directory search results.

 

    • If your search is not specific to an individual e.g. you search by last name only, the search results display by Name, Job Title, Department, Telephone, and Email in ascending alphabetical order.

      •  

Image of the specific search results in Org Chart format.

 

    • If your search is specific to an individual e.g. only one individual exists in the company directory with the name you searched, the search results will display the employee and their manager in Org Chart format.

      •  

  1. Click the desired employee name to view company profile.

    2.  

Text Only Step Actions for Advanced Searching of the Employee Directory

Follow the steps below to perform an advanced search of the employee directory.

 

Steps

 

  1. Find the Employee Directory at the bottom right of the CAPPS home page.

    2.  

  2. Click the Advanced Search link.

    3.  

  3. From the Company Directory Search For People page you can define specific criteria to narrow your employee search. You can search for employees by Name, Last Name, Second Last Name, Alternate Character Name, Middle Name, Email, Company, Department, Job Title, Location, Telephone, Phone Extension and Country.

    4.  

  4. Enter the search information into the search window to search for and select whether to display search results that begin with, contain, or end with those characters by selecting Begins With, Contains, or = from the drop-down box.

    5.  

  5. Click the Search Button.

     

    Helpful Hints:

    • If your search is not specific to an individual e.g. you search by last name only, the search results display by Name, Job Title, Department, Telephone, and Email in ascending alphabetical order.
    • If your search is specific to an individual e.g. only one individual exists in the company directory with the name you searched, the search results will display the employee and their manager in Org Chart format.

      •  

  6. Click on the desired employee name to view company profile.

    7.  

Advanced Searching of the Employee Directory

Follow the steps below to perform an advanced search of the employee directory.

 

Steps

 

Image of the employee directory area with a highlighted box around the Advanced Search link.

 

  1. Find the Employee Directory at the bottom right of the CAPPS home page.

    2.  

  2. Click the Advanced Search link.

    3.  

Image of the Advanced Search page.

 

  1. From the Company Directory Search For People page you can define specific criteria to narrow your employee search. You can search for employees by Name, Last Name, Second Last Name, Alternate Character Name, Middle Name, Email, Company, Department, Job Title, Location, Telephone, Phone Extension and Country.

    2.  

  2. Enter the search information into the search window to search for and select whether to display search results that begin with, contain, or end with those characters by selecting Begins With, Contains, or = from the drop-down box.

    3.  

  3. Click the Search Button.

     

    Helpful Hints:

     

Image of the employee directory search results.

 

    • If your search is not specific to an individual e.g. you search by last name only, the search results display by Name, Job Title, Department, Telephone, and Email in ascending alphabetical order.

      •  

Image of the specific search results in Org Chart format.

 

    • If your search is specific to an individual e.g. only one individual exists in the company directory with the name you searched, the search results will display the employee and their manager in Org Chart format.

      •  

  1. Click on the desired employee name to view company profile.

    2.  

_View Organizational Chart

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Introduction

The CAPPS website allows managers to view organizational charts. Employees are able to view the organizational structure based on the reports to relationship defined in CAPPS. The organizational charts do not reflect functional or operating structures. Employees can view public information for the entire enterprise and management and classification information for their reports to employees and positions.

Step Actions

The step actions for completing a transaction are presented in two ways: Text Only and Screen Samples:

  • Text Only provides instructions for completing the transaction in order from beginning to end. It does not include screen samples.
  • Screen Samples include detailed screen shots to help complete the transaction.

Key Terms

For help with terms used in this User Guide, go to the top of the page. Top of Page

Text Only Step Actions for Viewing an

Organizational Chart

Follow the steps below to perform a view of the Organization Chart.

 

Steps

 

  1. Find the Employee Directory at the bottom right of the CAPPS home page.

    2.  

  2. Click the My Org Chart link. Your Org Chart is displayed.

    3.  

  3. Org Chart displays a visual representation of the organizations structure and includes Name, Title, Department, Email, Phone, Direct Reports and Total Reports. Click any employee in your Org Chart to view their Org Chart.

    4.  

  4. Click the Focus Org Chart On link to view more of your organization.

    5.  

  5. Click the arrows in the navigation tool to move through your Org Chart or press the right button on your mouse to drag the hand displayed to move your Org Chart to the section you would like to review.

     

    Helpful Hint: Click the Org Chart link for a specific employee to view their organizational chart. You can click any employee in your Org Chart to view their Org Chart.

     

  6. Select the Profile tab. Contact Information and Company Details are displayed. Company Details displays a textual representation of the organizational structure based on the reports to relationship defined in CAPPS as Reports to, Peers and Direct Reports. The organization charts do not reflect functional or operating structures.

     

    Helpful Hint: You can click an employee within your Company Details to view their profile.

Viewing an

Organizational Chart

Follow the steps below to perform a view of the Organization Chart.

 

Steps

 

Image of the employee directory area with a highlighted box around the My Profile link.

 

  1. Find the Employee Directory at the bottom right of the CAPPS home page.

    2.  

  2. Click the My Org Chart link. Your Org Chart is displayed.

    3.  

  3. Org Chart displays a visual representation of the organizations structure and includes Name, Title, Department, Email, Phone, Direct Reports and Total Reports. Click any employee in your Org Chart to view their Org Chart.

    4.  

Image of the specific search results in Org Chart format with a highlighted box around the Org Chart link.

 

  1. Click the Focus Org Chart On link to view more of your organization.

    2.  

Image of the org chart with a highlighted box around the navigation tool and the hand image.

 

  1. Click the arrows in the navigation tool to move through your Org Chart or press the right button on your mouse to drag the hand displayed to move your Org Chart to the section you would like to review.

     

    Helpful Hint: Click the Org Chart link for a specific employee to view their organizational chart. You can click any employee in your Org Chart to view their Org Chart.

     

Image of the employee directory Profile tab.

 

  1. Select the Profile tab. Contact Information and Company Details are displayed. Company Details displays a textual representation of the organizational structure based on the reports to relationship defined in CAPPS as Reports to, Peers and Direct Reports. The organization charts do not reflect functional or operating structures.

     

    Helpful Hint: You can click an employee within your Company Details to view their profile.

_Key Things to Remember

Key Things to Remember

Service Center Information:

 

  • The Service Center operates between 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday. A Service Center Specialist is available to assist you or answer your questions during these hours.

    •  

  • You may contact the Service Center at 1-888-TX-HHS-HR (1-888-894-4747), or TDD/TTY for the Hearing Impaired 1-866-839-2747.

    •  

  • You may email your questions directly to the Service Center by selecting Ask Service Center on the CAPPS home page (must be logged in) using the online form to enter and submit your questions.