Manager Onboarding Process  

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Manager Onboarding Process

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Overview

Onboarding is the process used to move a selected applicant into a vacant position that you manage. The on-boarding process is used to enter the New Hire transaction for applicants chosen by competitive selection. This includes external applicants, existing HHS employees moving from one HHS agency to another HHS agency as a result of an inter-agency transfer, and existing HHS employees assuming a new position due to an intra-agency employee movement, such as a promotion, voluntary demotion, or transfer.


The New Hire transaction is performed after an applicant has accepted the job offer, after any required pre-employment due diligence activities have been completed, and on the date the applicant reports to the HHS agency for the first day of work in the new position. In the case of intra-agency employee movements, the New Hire transaction is designed to be performed on the effective date when the employee assumes the new position.


As a manager, you will work with your staffing specialist at the Service Center to coordinate the expected start date for applicants assuming the positions for which you are hiring. You also have the ability to access a report in the Hiring Center on the CAPPS website to see information on the applicants who have pending start dates. Once the applicant has accepted the job offer and any necessary pre-employment due diligence activities have been completed, setting the applicant’s status to “Ready to Hire” in the Hiring Center will allow you to perform the New Hire transaction. See the Hiring Center user guide for more information on accessing the report or setting an applicant’s status to “Ready to Hire.”

Step Actions

The step actions for completing a transaction are presented in two ways: Text Only and Screen Samples:

  • Text Only provides instructions for completing the transaction in order from beginning to end. It does not include screen samples.
  • Screen Samples include detailed screen shots to help complete the transaction.

Transactions Covered in this User Guide

  • Quick Links – Accessing and viewing the Manager’s Payroll Calendar, Payroll Guidelines, and Manager’s New Employee Checklists.
  • Navigating to Hire Candidate – Accessing New Hire information from the CAPPS home page.
  • Hire Candidate – Completing the Hire Candidate transaction.
  • Complete a New Hire Entry – Verifying and entering information for the employee into the Personal Data, Work Eligibility, Job Data, and Payroll Data pages of the New Hire transaction.
  • Complete New Hire Forms – Completing the required new hire forms.
  • Employee’s First Day – Reviewing an employee’s first day activities.
  • Key Things to Remember – Contact information and a summary of important things to help you with Onboarding activities.

Key Terms

For a complete glossary of terms, click here: CAPPS Glossary

  • Effective Date – See Transaction Effective Date.
  • I-9 Form – A form that documents an individual’s eligibility to work in the United States and the proof provided.
  • Indirect Reports – Employees that report to your direct reports.
  • Inter-agency Transfer – Movement of an employee to a new position in a State of Texas agency other than the agency in which the employee currently works.
  • New Hire – A new hire transaction is the transaction that occurs as a result of a competitive selection on a posted requisition. (i.e. New Hire, Transfer, Promotion, Demotion).
  • On-boarding Process – A computer generated process that transfers applicant data from the CAPPS Hiring Center to the Managers Center. The transfer of information between the Hiring Center and CAPPS occurs five times a day at 8:00 AM (CT), 10:00 AM (CT), 12:00 PM (CT), 2:00 PM (CT) and 4:00 PM (CT). The transfer takes approximately one hour to complete.
  • Start Date – Date Applicant begins physically working in their new position.
  • Transaction Effective Date – The date that an employee or manager requests that a transaction take effect.
  • Worklist – A page that keeps track of activities you as a manager are responsible for completing or notifications that are sent to you. The worklist is available only for managers. Items on the worklist can include both notifications and approval/denial requests.

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Introduction

There are a number of tools available to assist managers with the process of on-boarding employees. On the CAPPS home page, under Quick Links, managers can view the Manager’s Payroll Calendar, Payroll Guidelines, and Manager’s New Employee Checklists. Before beginning the on-boarding process, be sure to review these tools located in the Quick Links box on the CAPPS home page.

Step Actions

The step actions for completing a transaction are presented in two ways: Text Only and Screen Samples:

  • Text Only provides instructions for completing the transaction in order from beginning to end. It does not include screen samples.
  • Screen Samples include detailed screen shots to help complete the transaction.

Key Terms

For help with terms used in this User Guide, go to the top of the page. Top of Page

Text Only Step Actions for Accessing Onboarding Quick Links

Follow the steps below to access the Onboarding Quick Links.

 

Steps

 

  1. On the CAPPS home page, under Quick Links, managers can view the Manager’s Payroll Calendar, Payroll Guidelines, Manager’s New Employee Checklists, System Training Solutions, and Required Training FAQs.

Accessing Onboarding Quick Links

Follow the steps below to access the Onboarding Quick Links.

 

Steps

 

The Quick Links section of the CAPPS home page is displayed. The red boxes highlight the Manager Payroll Calendar, Payroll Guidelines and Manager’s New Employee Checklist links.

 

  1. On the CAPPS home page, under Quick Links, managers can view the Manager’s Payroll Calendar, Payroll Guidelines, Manager’s New Employee Checklists, System Training Solutions, and Required Training FAQs.
  2.  

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Introduction

You can access New Hire information from the CAPPS home page.

Step Actions

The step actions for completing a transaction are presented in two ways: Text Only and Screen Samples:

  • Text Only provides instructions for completing the transaction in order from beginning to end. It does not include screen samples.
  • Screen Samples include detailed screen shots to help complete the transaction.

Key Terms

For help with terms used in this User Guide, go to the top of the page. Top of Page

Text Only Step Actions for Navigating to Hire Candidate

Follow the steps below to navigate to the Hire Candidate link.

 

Steps

  1. Click the Manager Self Service link in the CAPPS left navigation menu.
  2.  

  3. Click the New Hire link to reveal Hire Candidate.
  4.  

  5. Click Hire Candidate to access the New Hire transaction.
  6.  

Navigating to Hire Candidate

Follow the steps below to navigate to the Hire Candidate link.

 

Steps

 

The Main Navigation pane is displayed. Red boxes highlight the New Hire folder and the Hire Candidate link.

 

  1. Click the Manager Self Service link in the CAPPS left navigation menu.
  2.  

  3. Click the New Hire link to reveal Hire Candidate.
  4.  

  5. Click Hire Candidate to access the New Hire transaction.
  6.  

_Hire Candidate

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Introduction

To begin the New Hire transaction, access the New Hire information from the CAPPS home page. Click the Managers Self-Service link in the CAPPS left navigation menu. Upon selection, the left navigation expands to reveal all the information you can access in the Managers Self-Service menu. Click the New Hire link to reveal Hire Candidate. Click on the Hire Candidate link to access the New Hire transaction. This link takes you to the Select Candidate page.

Step Actions

The step actions for completing a transaction are presented in two ways: Text Only and Screen Samples:

  • Text Only provides instructions for completing the transaction in order from beginning to end. It does not include screen samples.
  • Screen Samples include detailed screen shots to help complete the transaction.

Key Terms

For help with terms used in this User Guide, go to the top of the page. Top of Page

Text Only Step Actions for Hiring a Candidate

Follow the steps below to hire an applicant.

 

Steps

 

  1. Select the Manager Self Service link from the left navigation.
  2.  

  3. Click the New Hire link.
  4.  

  5. Click the Hire Candidate link to access the New Hire transaction. This link takes you to the Select Candidate page.

     

    Helpful Hints:

    • The Select Candidate page allows you to select the applicant assuming a position that reports to you. You may change the Transaction Effective Date to display applicants whose start date is equal to or prior to the Transaction Effective Date that have not been onboarded. Only applicants who are in the Ready To Hire stage within the Hiring Center will display.
    • Refer to the Hiring Center User Guide for instructions on adding an activity in order to advance an applicant to the Ready to Hire stage. Once the applicant has progressed to this stage in the Hiring Center, the applicant’s information is sent to the CAPPS New Hire transaction. This information is sent from the Hiring Center to the CAPPS New Hire transaction five times a day, at 8:00 AM 10:00 AM, 12:00 PM, 2:00 PM and 4:00 PM. It takes approximately one hour to send the applicant’s information to the Hire Candidate page. For example, if the applicant is put into Ready to Hire at 12:15 PM, the applicant will not be viewable on the Hire Candidate page until approximately 3:00 PM.
  6. Click the applicant’s name to proceed with the New Hire entry.

     

    Helpful Hints:

    • An applicant who is an inter-agency transfer and has not been separated from their position in their current HHS agency appears on the Select Candidate page with an Active Payroll Status. If the employee is in an Active status, contact the CAPPS Service Center to coordinate the entry of a separation action for this employee from the employee’s current agency. Once the employee is separated with their current agency, the New Hire transaction can continue.
    • If the employee movement is intra-agency and due to a transfer, promotion, or demotion, the applicant will not need to have a separation transaction entered and can be hired even though their Payroll Status is Active on the Select Candidate page. To continue with the intra-agency employee movement, click the applicant’s name from the Select Candidate page.
    • If an applicant does not show up for work and is deemed a “No Show” applicant, access the Hiring Center and update the applicant’s status to “Manager Disqualified” with the reason of “No Show.”
    • Refer to the Hiring Center User Guide for instructions on adding an activity of “Manager Disqualified,” to update an applicant’s status.
    • Once the applicant’s status has been updated in the Hiring Center, the applicant’s information is removed from the Select Candidate page during the next scheduled transfer of information from the Hiring Center to CAPPS.
    •  

Hiring a Candidate

Follow the steps below to hire an applicant.

 

Steps

 

Image of the Job Search criteria box. A red box around the Search button is displayed.

 

  1. Select the Manager Self Service link from the left navigation.
  2.  

  3. Click the New Hire link.
  4.  

  5. Click the Hire Candidate link to access the New Hire transaction. This link takes you to the Select Candidate page.

     

    Helpful Hints:

    • The Select Candidate page allows you to select the applicant assuming a position that reports to you. You may change the Transaction Effective Date to display applicants whose start date is equal to or prior to the Transaction Effective Date that have not been onboarded. Only applicants who are in the Ready To Hire stage within the Hiring Center will display.
    • Refer to the Hiring Center User Guide for instructions on adding an activity in order to advance an applicant to the Ready to Hire stage. Once the applicant has progressed to this stage in the Hiring Center, the applicant’s information is sent to the CAPPS New Hire transaction. This information is sent from the Hiring Center to the CAPPS New Hire transaction five times a day, at 8:00 AM 10:00 AM, 12:00 PM, 2:00 PM and 4:00 PM. It takes approximately one hour to send the applicant’s information to the Hire Candidate page. For example, if the applicant is put into Ready to Hire at 12:15 PM, the applicant will not be viewable on the Hire Candidate page until approximately 3:00 PM.

Image of the list of Applicants.

 

  1. Click the applicant’s name to proceed with the New Hire entry.

     

    Helpful Hints:

    • An applicant who is an inter-agency transfer and has not been separated from their position in their current HHS agency appears on the Select Candidate page with an Active Payroll Status. If the employee is in an Active status, contact the CAPPS Service Center to coordinate the entry of a separation action for this employee from the employee’s current agency. Once the employee is separated with their current agency, the New Hire transaction can continue.
    • If the employee movement is intra-agency and due to a transfer, promotion, or demotion, the applicant will not need to have a separation transaction entered and can be hired even though their Payroll Status is Active on the Select Candidate page. To continue with the intra-agency employee movement, click the applicant’s name from the Select Candidate page.
    • If an applicant does not show up for work and is deemed a “No Show” applicant, access the Hiring Center and update the applicant’s status to “Manager Disqualified” with the reason of “No Show.”
    • Refer to the Hiring Center User Guide for instructions on adding an activity of “Manager Disqualified,” to update an applicant’s status.
    • Once the applicant’s status has been updated in the Hiring Center, the applicant’s information is removed from the Select Candidate page during the next scheduled transfer of information from the Hiring Center to CAPPS.
    •  

_Complete New Hire Entry

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Introduction

Once you have selected the applicant to hire, verify and enter the appropriate information for the employee into the Personal Data, Work Eligibility, Job Data, and Payroll Data pages of the New Hire transaction.

Step Actions

The step actions for completing a transaction are presented in two ways: Text Only and Screen Samples:

  • Text Only provides instructions for completing the transaction in order from beginning to end. It does not include screen samples.
  • Screen Samples include detailed screen shots to help complete the transaction.

Key Terms

For help with terms used in this User Guide, go to the top of the page. Top of Page

Text Only Step Actions for Completing a New Hire Entry

Follow the steps below to complete a New Hire entry.

 

Steps

 

  1. After selecting an applicant, the Personal Data page appears.

     

    Helpful Hints:

    • The applicant’s personal information is displayed on the Personal Data page. For new employees, this information is pulled from the employment application and profile that the applicant completed in the Job Center. For prior employees, the information on this page is displayed from existing data in CAPPS. Review this data to ensure all of the fields are complete and show the correct information. If any information is missing or incorrect, make the necessary updates to ensure the employee is hired into the system with the correct personal data. Verify the Postal Code and Date of Birth with the employee because this is the information needed by the employee when they first call CAPPS.
    • Information on this page must be entered and verified according to HR policy. Refer to HHS policies for more information on what documentation is required for verifying or changing the information contained in the fields on the Personal Data page.
    • If the applicant’s name contains a suffix (i.e., Jr., Sr., etc.), include the suffix as a part of the applicant’s last name in the Last Name field.
    • The address included on this page is the employee’s mailing address. If the employee requires a different mailing address, instruct the applicant to access the My Profile section of the CAPPS website and make the updates using the Edit Mailing Address transaction.
    • Refer to the My Profile User Guide for instructions on updating the mailing address.
    •  

  2. After you have completed the Personal Data page, click the Work Eligibility tab at the top of the page or the Work Eligibility link at the bottom of the page. The Work Eligibility page will display.
  3.  

  4. On the Work Eligibility page, indicate which documents were provided by the applicant when completing the I-9 form to prove employment eligibility. Select the appropriate documentation type from the appropriate drop-down menu(s). Sufficient supporting documentation consists of one document from List A or one document each from List B and List C. Each list has a drop-down menu with the document descriptions.

     

    Helpful Hints:

    • Once you select a document from List A, you are unable to select another document from Lists B and C. This is designed to aid data entry and ensure only the appropriate combinations of documents are entered.
    • The Eligible to Work in U.S. checkbox located in the upper left corner of the document list area will be automatically checked. This checkbox confirms that the applicant is a U.S. citizen who has stated that they are eligible to work in the U.S. or is not a U.S. citizen but has provided sufficient documentation to prove that they are eligible to work in the U.S. If the applicant identifies themselves as a non-citizen and does not provide sufficient supporting documentation, per the current HHS Policy, you will not complete the information in the Work Eligibility page for the applicant.
    • In addition to completing the information on the Work Eligibility page you must complete the I-9 form and submit to HHS Human Resources, 4900 North Lamar, MC 1524, Austin, TX 78751.
    •  

  5. Click on the I-9 Form link in the upper right corner, print the form, complete, and send to HHSS HR. Do not keep copies of any documents provided by the new hire (e.g. SSN card, passport), you must view the documents, return to the new hire and sign the I-9 form.

     

    Helpful Hint: If the applicant is not a U.S. citizen, click the Identify: Citizenship, Visa Permit Information heading. You can then scroll down the page to the Visa Permit Information section. The Visa Permit Information section allows you to enter the required Visa and Work Permit information for an applicant.

  6. After you have completed the Work Eligibility page, click the Job Data tab at the top of the page or the Job Data link at the bottom of the page. The Job Data page will display.

     

    Helpful Hints:

    • The information on the Job Data page will display information based on the position that the applicant is assuming. You have the ability to update the Effective Date field .
    • The Effective Date of the transaction defaults to the Start Date that was entered for the applicant in the Hiring Center when the applicant accepted the offer of employment. If the applicant assumes their new position on any other date, enter the correct Effective Date into the field for the day the applicant assumed the position.
    • The Action and Reason of the transaction populates.
    • You may update the Probationary Date located at the bottom of the page under the Job Information section with the appropriate employee probationary period date.
  7. After you have completed the Job Data page, click the Payroll Data tab at the top of the page or the Payroll Data link at the bottom of the page. The Payroll Data page will display.

     

    Helpful Hints:

    • On the Payroll Data page, verify the payroll information. The Pay Group for the employee defaults to MON (Monthly Pay Group) or SMI (Semi-Monthly Pay Group) based on the agency, facility, and salary group. All employees within HHSC, DARS, and DFPS are in the MON Pay Group. If the employee is entering a DSHS or DADS facility position and the salary group is A11 or below, the pay group defaults as semi-monthly. You may change the Pay Group to MON if the employee wishes to be paid monthly. Other DSHS and DADS employees are paid monthly.
    • If the Pay Group needs to be changed after you have saved the transaction, contact CAPPS for assistance.
    • The information within the Compensation box includes the multiple components of pay that have been set for the employee. The BSY000 (base pay) Rate Code and corresponding Comp Rate is the offer amount that was set and approved during the offer process in Hiring Center.
    • If the applicant is being on-boarded into a part-time position, the Compensation box displays an additional field for the Monthly Rate. The example below is an employee working 50% part-time. The Comp Rate field displays the rate the employee would receive if he or she worked full-time and the Monthly Rate field displays the rate the employees receives based on his or her part-time percentage.
    •  

  8. After you have verified all of the information on the Personal Data page, Work Eligibility page, Job Data page, and Payroll Data page, click Save to complete the New Hire transaction.

     

    Helpful Hints:

    • When you click the Save button, and the transaction is unable to save you will receive warning or fatal messages in the Information Center located at the bottom of the page. If the action saves, then you will receive a final message that will state, “The Personal and Job Data update process completed successfully. Press ‘Select Candidate’ to continue.” The message indicates that you have completed the New Hire transaction successfully and that the applicant has been moved or hired into their position in CAPPS. The employee’s employee ID will display on the upper right-hand corner of the screen in the EmplID field. Select Candidate.
    • If you do not receive the “The Personal and Job Data update process completed successfully. Press ‘Select Candidate’ to continue” message contact the CAPPS service center for assistance.
    •  

Completing a New Hire Entry

Follow the steps below to complete a New Hire entry.

 

Steps

 

The Personal Data tab is displayed.

 

  1. After selecting an applicant, the Personal Data page appears.

     

    Helpful Hints:

    • The applicant’s personal information is displayed on the Personal Data page. For new employees, this information is pulled from the employment application and profile that the applicant completed in the Job Center. For prior employees, the information on this page is displayed from existing data in CAPPS. Review this data to ensure all of the fields are complete and show the correct information. If any information is missing or incorrect, make the necessary updates to ensure the employee is hired into the system with the correct personal data. Verify the Postal Code and Date of Birth with the employee because this is the information needed by the employee when they first call CAPPS.
    • Information on this page must be entered and verified according to HR policy. Refer to HHS policies for more information on what documentation is required for verifying or changing the information contained in the fields on the Personal Data page.
    • If the applicant’s name contains a suffix (i.e., Jr., Sr., etc.), include the suffix as a part of the applicant’s last name in the Last Name field.
    • The address included on this page is the employee’s mailing address. If the employee requires a different mailing address, instruct the applicant to access the My Profile section of the CAPPS website and make the updates using the Edit Mailing Address transaction.
    • Refer to the My Profile User Guide for instructions on updating the mailing address.
    •  

The Work Eligibility tab is displayed.

 

  1. After you have completed the Personal Data page, click the Work Eligibility tab at the top of the page or the Work Eligibility link at the bottom of the page. The Work Eligibility page will display.
  2.  

  3. On the Work Eligibility page, indicate which documents were provided by the applicant when completing the I-9 form to prove employment eligibility. Select the appropriate documentation type from the appropriate drop-down menu(s). Sufficient supporting documentation consists of one document from List A or one document each from List B and List C. Each list has a drop-down menu with the document descriptions.
  4.  

The Work Eligibility tab is displayed.

 

    Helpful Hints:

    • Once you select a document from List A, you are unable to select another document from Lists B and C. This is designed to aid data entry and ensure only the appropriate combinations of documents are entered.
    • The Eligible to Work in U.S. checkbox located in the upper left corner of the document list area will be automatically checked. This checkbox confirms that the applicant is a U.S. citizen who has stated that they are eligible to work in the U.S. or is not a U.S. citizen but has provided sufficient documentation to prove that they are eligible to work in the U.S. If the applicant identifies themselves as a non-citizen and does not provide sufficient supporting documentation, per the current HHS Policy, you will not complete the information in the Work Eligibility page for the applicant.
    • In addition to completing the information on the Work Eligibility page you must complete the I-9 form and submit to HHS Human Resources, 4900 North Lamar, MC 1524, Austin, TX 78751.

 

  1. Click on the I-9 Form link in the upper right corner, print the form, complete, and send to HHSS HR. Do not keep copies of any documents provided by the new hire (e.g. SSN card, passport), you must view the documents, return to the new hire and sign the I-9 form.
  2.  

The Visa Permit Information box is displayed.

 

    Helpful Hint: If the applicant is not a U.S. citizen, click the Identify: Citizenship, Visa Permit Information heading. You can then scroll down the page to the Visa Permit Information section. The Visa Permit Information section allows you to enter the required Visa and Work Permit information for an applicant.

The Job Data tab is displayed.

 

  1. After you have completed the Work Eligibility page, click the Job Data tab at the top of the page or the Job Data link at the bottom of the page. The Job Data page will display.

     

    Helpful Hints:

    • The information on the Job Data page will display information based on the position that the applicant is assuming. You have the ability to update the Effective Date field .
    • The Effective Date of the transaction defaults to the Start Date that was entered for the applicant in the Hiring Center when the applicant accepted the offer of employment. If the applicant assumes their new position on any other date, enter the correct Effective Date into the field for the day the applicant assumed the position.
    • The Action and Reason of the transaction populates.
    • You may update the Probationary Date located at the bottom of the page under the Job Information section with the appropriate employee probationary period date.

The Payroll Data tab is displayed.

 

  1. After you have completed the Job Data page, click the Payroll Data tab at the top of the page or the Payroll Data link at the bottom of the page. The Payroll Data page will display.

     

    Helpful Hints:

    • On the Payroll Data page, verify the payroll information. The Pay Group for the employee defaults to MON (Monthly Pay Group) or SMI (Semi-Monthly Pay Group) based on the agency, facility, and salary group. All employees within HHSC, DARS, and DFPS are in the MON Pay Group. If the employee is entering a DSHS or DADS facility position and the salary group is A11 or below, the pay group defaults as semi-monthly. You may change the Pay Group to MON if the employee wishes to be paid monthly. Other DSHS and DADS employees are paid monthly.
    • If the Pay Group needs to be changed after you have saved the transaction, contact CAPPS for assistance.
    • The information within the Compensation box includes the multiple components of pay that have been set for the employee. The BSY000 (base pay) Rate Code and corresponding Comp Rate is the offer amount that was set and approved during the offer process in Hiring Center.
    • If the applicant is being on-boarded into a part-time position, the Compensation box displays an additional field for the Monthly Rate. The example below is an employee working 50% part-time. The Comp Rate field displays the rate the employee would receive if he or she worked full-time and the Monthly Rate field displays the rate the employees receives based on his or her part-time percentage.
    •  

  2. After you have verified all of the information on the Personal Data page, Work Eligibility page, Job Data page, and Payroll Data page, click Save to complete the New Hire transaction.
  3.  

The Information Center message box is displayed.

 

    Helpful Hints:

    • When you click the Save button, and the transaction is unable to save you will receive warning or fatal messages in the Information Center located at the bottom of the page. If the action saves, then you will receive a final message that will state, “The Personal and Job Data update process completed successfully. Press ‘Select Candidate’ to continue.” The message indicates that you have completed the New Hire transaction successfully and that the applicant has been moved or hired into their position in CAPPS. The employee’s employee ID will display on the upper right-hand corner of the screen in the EmplID field. Select Candidate.
    • If you do not receive the “The Personal and Job Data update process completed successfully. Press ‘Select Candidate’ to continue” message contact the CAPPS service center for assistance.
    •  

_Maintain Shift Pay Rate

Introduction

The Maintain Shift Pay Rate transaction is the process by which you can add a shift pay factor for an eligible employee. You can also use this transaction to remove the shift factor for an employee who is no longer going to be eligible for shift. Eligibility for shift is based on the employee’s Job Code as well as the shift that is tied to the employee’s position.

Please refer to the Maintain Shift Rate Pay task referenced in the Compensation Management user guide for managers.

_Request Additional Language Interpreter Service Pay (LIS) and/or Maximum Security Pay (MSP)

Introduction

The LIS/MSP Additional Pay transaction is the process by which you can add view requests for maximum security pay (MSP) or language interpreter services pay (LIS) for an eligible employee.

Please refer to the Additional Language Interpreter Service Pay (LIS) and/or Maximum Security Pay (MSP) task referenced in the Compensation Management user guide for managers.

_Complete New Hire Forms

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Complete New Hire Forms

It is your responsibility to ensure your new employee completes all of the necessary forms required for employment within your HHS agency. All HHS agency employees are required to complete the following forms:

  • Prior State Employment Form (HR0112)
  • Benefit Replacement Pay (BRP) Form (HR0705)
  • Acknowledgement by New Employees Form (HR0312)
  • Computer Use Agreement (HR0314)
  • ERS Insurance Multipurpose Form
  • Employment Eligibility Verification Form (I-9 Form)
  • You may access the forms checklist in the Forms Library on the CAPPS website. You can also print any of the related forms from the Forms Library.

_Employee’s First Day

Accessibility Instructions

Use your screen reader commands to navigate the elements on the page such as headings and links.

Employee’s First Day

It is important that you complete the New Hire transaction on the new employee’s first work day. This will ensure the employee can enroll in their optional ERS benefits and receive their pay in a timely manner.
On the employee’s first day, you should instruct the employee to go to the CAPPS website and click the New Employees link on login page. The employee does not need the Employee ID to click this link. The New Employees link will display a page that contains a new hire checklist containing key actions the employee must take and some helpful hints.
The employee will need to complete the ERS Insurance Multi-Purpose Form contained within this checklist to indicate their selection of optional benefits. You should instruct the employee to make a copy of this form and you should send the original form to the HHS Human Resources office. This form will document the employee’s intended benefits selection. The manager will receive an email from CAPPS with instructions for the employee to make their ERS selections. The employee has until 9:00 pm on the day the email is sent to enter their ERS selections on the ERS Online website.
On the following days of employment, the employee should login to CAPPS and complete the following steps:

  • Launch and view the Civil Rights Training course and the HHS Computer Usage and Information Security Training course using the “My Learning” link in the My Training menu.
  • Review and verify personal information using the View My Personal Information link in the My Profile menu.
  • Review and complete the information contained in the My Pay menu such as Direct Deposit and Tax Witholding-W4 / AEIC - W5.

_Key Things to Remember

Key Things to Remember

Service Center Information:

  • The Service Center operates between 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday. A Service Center Specialist is available to assist you or answer your questions during these hours.
  • You may contact the Service Center at 1-888-TX-HHS-HR (1-888-894-4747), or TDD/TTY for the Hearing Impaired 1-866-839-2747.
  • You may email your questions directly to the Service Center by selecting Ask Service Center on the CAPPS home page (must be logged in) using the online form to enter and submit your questions.

Onboarding:

  • The on-boarding activities must be completed in a timely fashion on the employee’s first day of work to ensure the employee is properly setup for payroll and is able to elect the appropriate optional insurance coverage.
  • There may be some variances to the onboarding procedures based on your specific agency or location.
  • Be sure to review the Manager’s on-boarding checklists to review the steps that need to be taken while onboarding. These checklists are available on the CAPPS home page under Quick Links.
  • Be sure to review the Manager’s Payroll Calendar to ensure on-boarding meets the payroll timelines.